Cox 2001 points out that diversity can improve the


Cox (2001) points out that diversity can improve the organization's ability to solve problems by increasing the experience scope of the organization. This increases the richness of viewpoints and positions considered during the decision-making process. Cox further suggests that the "effect of diversity on the quality of problem solving depends greatly on the extent to which the diversity is proactively managed" (p. 7). Do you find these statements to be true? Explain and provide an example.

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Operation Management: Cox 2001 points out that diversity can improve the
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