What was, in your view, the worst decision made in your of?ce within the past year? Consider each of the ten cardinal decision issues to formulate your answer. Which one of those issues was most critical in the sense that the deciders’ mishandling of that issue was most responsible for the decision turning out so badly? What did the deciders’ bosses do—or fail to do—that was, in turn, most responsible for the deciders’ ineffectiveness?