Men and women tend to communicate differently in this, Operation Management

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Men and women tend to communicate differently in this

Men and women tend to communicate differently. In this situation, the female employee Angela feels that her manager Ralph is blaming her for missing a deadline. Which of the following linguistic characteristics is likely to be used by Angela more than Ralph?

stingy with praise

greater use of "I" statements

more direct and blunt

avoid making apologies

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Operation Management: Men and women tend to communicate differently in this

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