Measuring overall is performance


Direction for the given questions.

Problem 1: What is a balanced scorecard approach, and why might it be useful for measuring overall IS performance?

Problem 2: What types of mechanisms can be used to help increase collaboration across business and IS leaders?

Problem 3: What are some special issues associated with managing an offshore outsourcing arrangement?

Problem 4: Describe how a company policy could minimize a specific business risk associated with user computing.

Problem 5: What are some of the global IS management challenges that face IS leaders today?

Problem 6: What is the role of a chief security officer, and why is this organizational role a relatively new one?

Problem 7: What practices help ensure that the costs of providing an IT service are aligned with the needs of business managers?

Problem 8: What is the specific purpose of an acceptable use policy?

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Other Management: Measuring overall is performance
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