Measurement of quality-operations management
1. Why is the measurement of quality important to operations management? Can you provide an example of a quality initiative?
2. Can a health care organization be effective but not efficient? Or vice versa? Explain
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Pick one core performance measure which is listed on the JCAHO web site that is used in an organization for quality improvement. Describe its impacts to organizational performance.
The solution deals with given points: 1) Steps to decrease energy at home with two illustrations. 2) Description about how I learned regarding these.
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Why is the measurement of quality important to operations management? Can you provide an example of a quality initiative?
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