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Make empathy words for role play


Scenario: Mrs. MacDonald is a new resident at Beach Grove Home. You are routinely assigned to her cares, and really enjoy her kind nature. She has been looking forward to a visit from her son and his family for weeks, and they are due to come in this afternoon. The Team Leader has just informed you that Mrs. MacDonald's son just called to say they can't make it, and they will have to reschedule for next month. When you tell Mrs. MacDonald this news, she becomes very teary and sad, saying "I guess I don't mean that much to him". How do you respond? Need Assignment Help?

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Other Subject: Make empathy words for role play
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