Case Scenario:
At our college, there are several varieties of administrative assistants and they do a variety of tasks. There are regular administrative assistants and there are senior executive administrators. Assistants have some others in-between, all with basically the same job description. The reason for the job description of HR was on a whim last year to reduce the number of job descriptions in the organization by combining similar jobs.
My question is, after looking at their job descriptions and interviewing them, suppose you discover that their job is so varied that it is almost impossible to put together a program that addresses everyone's needs. How would you handle that?