Jessica has worked for a large telecommunication company


1. Jessica has worked for a large telecommunication company for several years. Recently the company has gone through restructuring. Jessica now has two managers and is given assignments from each that are in direct conflict. Jessica is experiencing __________.

intrapersonal

interpersonal

intergroup

inter-policy

2. Define and provide an example of how the organization’s design can help a company.

Achieve a competitive advantage

Deal with contingencies

Increase efficiency and

Manage change

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Operation Management: Jessica has worked for a large telecommunication company
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