Under MIPS there is a pie chart that shows how payments will be affected by how well an organization does in quality, controlling cost, advancing care information and improvement activities. 60% of the MIPS payment is based on quality.
Do you believe CMS and Congress moved to this type of payment. Is Patient satisfaction, or more properly stated, patient experience is part of the quality portion of MIPs. How can you use quality improvement methods to improve the patient experience.