Assignment task:
Choudhury, P., & Ma, S. L. (2022). Unilever: Remote Work in Manufacturing. Ivey Publishing.
Instructions:
1. Is it possible for Unilever to scale the pilot effort beyond Dove factories?
2. How can Unilever upskill and train workers to support managing operations remotely?
3. Where should the remote technicians and process engineers live and how will they coordinate with technical operators distributed across the global factory locations?
4. What strategies and tools can Unilever extend their Dove pilot project to include if expanding the pilot to other operations and/or functions within Unilever?