1. In your opinion, what’s the most challenging aspect of the performance appraisal process? Please answer the question in 2 paragraphs minimum and support your answer with information from the readings.
2. There are restrictions on how U.S. companies store and share customer data. For health-care providers, HIPAA is designed to protect patient data. A handful of states require companies processing customer payments to comply with PCI-DSS. Search the Internet for information about these regulations, and discuss the major requirements of each.