1. In traditional accounting systems, all quality costs except inspection and testing are charged to overhead.
(True-False)
2. Unlike, the balanced scorecard approach, The Baldrige Criteria for Performance Excellence Results category focuses on only one set of performance measures.
(True-False)
3. Reliability refers to how well an instrument consistently measures the true value of a characteristic.
(True-False)
4. Quality-related costs rarely apply to purchasing and customer service departments since these activities are ancillary to manufacturing.
(True-False)