What are the IT Roles, Policies and Procedures.
In this section you must include details such as the IT roles in the organisation; the responsibilities of these roles and the services perform. Highlight and describe the key players and positions in the various IT services areas of the organisation.
You should also summarise the organisations code of conduct and mission statement.
You must also include an overview of IT policies and procedures within the organisation (such as Acceptable Use Policies, Email and Internet access and charging policies).
Find out whether these policies are used in practice within the organisation.