Business Process Management Assignment-
Objective
Upon successfully completing this assignment you will have demonstrated that you can provide clear written advice, and recommendations for change, to a business owner, in relation to business process management (BPM). Your advice will offer the business owner several reasons for adopting a business process management approach;
- an explanation as to what the current business processes are and why they should be redesigned
- a proposed redesign solution
- any special considerations that need to be taken into account to deliver the proposed solution successfully; and succinct recommendations
In providing your advice to the business owner you will take into account various perspectives and circumstances encompassing the business.
Task: Preliminary Business Report
This assignment must be completed by teams of 3 individuals. Your task is to prepare a preliminary business report for Pete. Pete has an in-house style which he expects for business reports, so the main body of your report must be structured using the following headings. A brief about what each section of the report must address is also provided.
BPM and Strategy
- Advise Pete why a BPM approach should now become part of the way Pete's Dynatrix does business.
- Introduce Pete to Business Process Management by stating in plain terms what it actually is and how it can help his business
- In describing the benefits of BPM to Pete, ensure that you briefly highlight how BPM connects to business strategy (internal and external perspectives), positioning, structure and value propositions. Briefly describe the meaning of value chains and how using BPM, in conjunction with this concept, can assist Pete to improve the business.
Problem Analysis
- Pete is aware that there are a number of problems within his company and whilst he is happy for you to briefly describe these, he would like you to concentrate your efforts on the problem which you determine to be the most urgent. In relation to this problem, Pete would like you to identify the causes of the problem, the problem and the consequences of the problem; refer to the capabilities gap and the performance gap here if relevant
- Show the current 'As Is' process using Bizagi Modeler software
- Identify any process flow problems and/or day to day management problems; output and input problems; and problems with controls and enablers; develop a project scoping diagram to illustrate the problem which you have identified
Proposed Solution
- Advise Pete what it means to develop a 'business process architecture' and, particularly, how valuable this can be to him and the success of the business
- Bridge the identified gap, revealed in the previous section, by describing a 'To Be' process; what will the 'To Be' process do, or not do, when the change project is rolled out
- Support your 'To Be' process with a BPMN process flow diagram using Bizagi Modeler software
- Are there any key aspects in your proposed solution that you should clearly describe to Pete, for example: SOA; ERP; Master Data; Core, Support and Management processes; alignment issues; etc?
Solution Considerations
- Large BPM driven organisational changes can be extremely valuable, they are also complex undertakings impacting the organisation, its people and its use of modern technologies.
- Identify and briefly describe significant considerations that might impact 'Pete's Dynatrix Pty Ltd', both during the redesign development stage and upon the implementation of your proposed solution. Some considerations might pertain to the costs of bridging the gap (time, effort, money, etc.), risks, opportunity costs, politics, etc.
Attachment:- Assignment.rar