Idetified in this chaper rank in order of importance the


Two months ago, Fred Sneed becaome the owner of a small bar in Springfield. When he assumed ownership, beverage cost percent was 24.5 percent. Fred assumed owenership, beverage cost percent has increased to 29.5 percent, although there have been no increases in purchase prices and the sales mix has not changed. The bartender has been employed in the establishment for the last eight years. Fred has concluded that the increase in beverage cost percent is somehow related to the bartender and has decided to observe his performance closely. Given the List of poor work practices idetified in this chaper, rank in order of importance the five that he should watch for as he observes the bartender at work.

Working with the cash drawer open

Under ringing sales either as no sales or as an amount less

Overcharging customers

Overpouring

Underpouring

Diluting bottle contents

Bringing one's own bottle into the bar

Charging for drinks not served

Drinking on the job

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Operation Management: Idetified in this chaper rank in order of importance the
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