Identify which steps group utilized in resolution efforts


Problem: This week we're focused on group communication. Think of a problem encountered in the past by a group of which you are a member. Begin your analysis by defining the group. What type of group was it? At what stage of development was the group? And then share your thoughts about how the group communicated to solve the problem.

Use the Seven-Step Framework we learned about this week and identify which step(s) the group utilized in their resolution efforts. Do you think that if the group followed the full seven-step framework, resolution would have been quicker or less contentious?

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