• In a 3 page report, address the following:
o The history and scope of services of the selected human services organizations
o The administrative operations of each agency
o The legislation that has influenced the services and type of agencies selected
o The major differences between the agency models of service delivery, organizational structure, funding sources, and how they evaluate their effectiveness (for example, outcome measures)
• Identify two provisional factors (for example, performance outcome measures) that have direct implications on direct service.
o Discuss their effects, positive or negative, on the agency as well as the service provider.
o Provide your opinion on the costs and benefits of regulated operational standards on the effectiveness of services.