Problem: Service System Applications
Select a company you are familiar with, such as your own employer or a public company that you know you can find customer service data on.
Identify the type(s) of service system used in the company or a certain part of the company.
Write 350 to 525 words summary that outlines and highlights the system strengths and weaknesses. Include an analysis of industry comparisons, if available.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.