Identify five key performance measures in the area of


1. With deontological ethics, it is always important to raise the matter of making exceptions to rules, and the leadership example of making exceptions to rules for our own benefit.

2. Identify five key performance measures in the area of maintenance and reliability. Elaborate on each element of these measures. What are typical “ world class benchmark values” for these performances measures?

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Operation Management: Identify five key performance measures in the area of
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