Assessment: Professional Report: Planning successful human resource management in an international setting.
Purpose: The purpose of this assessment is to develop understanding of how the culture of a nation and the culture of a business impact on the way that workforce, contractors, agents and business relationships are managed. Assessment 3 will cover the practical and ‘real world' implications of Human Resources Management in an international business environment.
Requirement: You are to write a professional report which identifies the human resource problems, solutions and support needed by Zespri to establish new business units in China, Saudi Arabia and United Arab Emirates.This will be your own reference-based research. You will not contact Zespri or its staff under any circumstances.
Scenario
Zespri's operation in China has been rocked by ongoing controversies and scandals involving Zespri's distributors. In the first scandal the agent was double invoicing and found guilty in 2012 of failing to pay import duties. Zespri's Chinese subsidiary was fined $1m and an employee was jailed for five years over the underpayment of customs duties on kiwifruit imports between 2008 and 2010. The most recent scandal does not involve New Zealand kiwifruit,however 9 staff of the same agent have been arrested following investigation of under-declaring customs duties and importing prohibited fruit. (see last page).
As result of these ongoing troubles the Board of Zespri have decided that they wish to have more of their own people on the ground in China to manage and monitor the distributors. Imagine you have a Human Resource consultancy firm and you have been engaged by Zespri. Youhave been asked to produce a professional report from which Zespri can create new Human Resource Management policies required for their new operation in China. In addition to making recommendations for Zespri's human resource management in China, your professional report will also make recommendations for Zespri's human resource management in its new business units in Saudi Arabia and in the United Arab Emirates.
Instructions
You are to analyse this situation from a human resource management perspective and identify the human resource problems, solutions and support required by Zespri to run successful business units in China,Saudi Arabia and United Arab Emirates.
Your report should consider the relevant issues in sourcing local staff in the new setting, re-locating your own staff into the new international environment, as well as your strategies to communicate and support this international development.
Your analysis should incorporate discussion of how the workforce will be influenced by Zespri's culture as well as the culture of the new international settings. You will cover such topics as:culture, the selection of staff, training and development of expats and locals, ethical issues (such as child labour, gender equality, race, sect or religion, bribery, corruption), Head Office support functions, repatriation of expats and any otherchallenges that you think Zespri may face in these new markets.
You will need to approach the assignment from a human resource management perspective, and incorporate the theory and concepts of inter-cultural differences you think are pertinent, along with relevant data and research findings.
The report must demonstrate comprehension of IBS804 Managing in a Globalised World. Therefore, whatever you must make reference to International Business frameworks, concepts and terminology that you have encountered in IBS804 and regard as relevant.
Your report must also draw on industry material and data to provide a realistic rationale for your human resource management recommendations.
Further, your Professional Report must:
- Be from the management perspective (i.e. not be a marketing report)
- Be realistic and practical
- Use theory and practice to demonstrate knowledge
Professional Report Format
- Title
- Executive Summary
- Introduction
- Discussion
- Conclusion
- Recommendations
- References and Research
Length: Approximately 25 pages (approximately 6,000 words), plus bibliography and appendices.
Learning outcomes
3. Generate innovative strategies for successful inter-cultural communications.
4. Develop rigorous strategies for leading in an internationalised environment
5. Compare and critique the differences in approaches to global human resources management.
Attachment:- Assessment.rar