Response to the following:
1. During a diversity management session, a manager suggests that stereotypes are a necessary part of working with others. "I have to make assumptions about what's in the other person's head, and stereotypes help me do that," she explains. "It's better to rely on stereotypes than to enter a working relationship with someone from another culture without any idea of what they believe in!" Discuss the merits of and problems with the manager's statement.
2. Several studies have reported that self-serving bias occurs in corporate annual reports. What does this mean, and how would it be apparent in these reports? Provide hypothetical examples of self-serving bias in these documents.