Consider the following questions:
1. You are part of a task force to increase worker responsiveness to emergencies on the production floor. Identify four factors that should be considered when installing a device that will get every employee's attention when there is an emergency.
2. What mental models do you have about attending a college or university lecture? Are these mental models helpful? Could any of these mental models hold you back from achieving the full benefit of the lecture?
3. Contrast "personal" and "social" identity. Do you define yourself in terms of the university or college you attend? Why or why not? What are the implications of your answer for your university of college?