Hugo is a sales representative for Chilout inc a company that supplies frozen foods to supermarkets. His duties require that he travel to the stores to view inventory and talk to store managers. Due to multiple sclerosis, Hugo has become progressively weaker in his shoulder and elbow but he has strong hands. Hugo has requested that the company install a cone handed control system on one of its minivans os that he can drive it. The cost will be $35,000 to $45,000. Based on the size and financial position of the company, this is more than it can afford. Chilout should tell Hugo that: