You have just been promoted to be the supervisor for about 15 people. You are younger than all of the people in the office and you are the only one with a college degree. The current situation is that the office operates in a very inefficient manner because the staff did not know what was expected of them. You have been asked to get the office operating efficiently again. This will require work because people are late to work, do not complete projects on time, spend a lot of time on the phone for personal reasons, etc.
Address the following questions with your response:
How you would go about changing the environment of the office and the attitude of the employees?
What suggestions do you have to motivate the employees to perform to their highest abilities?
How do you think your age might affect your ability to lead this group through change? How might you manage any issues that come up about your age?