1. Consider a 4-step process with all the steps in a series. Distributing the work done by the bottleneck step to other steps, without creating a new bottleneck, would increase the capacity of the process.
True
False
2. A product requires two steps, A and B. Step A is the predecessor of Step B. One worker is assigned to A, and one worker is assigned to B. For each product, the process time in Step A if the work is done by one worker is 15 min. The process time in Step B if the work is done by one worker is 15 min. Each worker works for 480 minutes/day. Which of the following is correct about the labor utilization when the process is producing at capacity?
a. 80%-100%
b. 50%-79%
c. 20%-49%
d. <10%
3. Consider a Pizza shop. When work-in-process of orders increases, the response time to customers will increase, even if the demand has reduced.
True
False
4. The variety of products is high in a standard shop.
True
False