Problem
Reference: Management: A Practical Introduction, 10th Ed., Angelo Kinicki & Denise Breaux Soignet Book
Based off Chapter 11
An individual's Emotional Intelligence helps them emphasize with people from all walks of life, regulate mood and keep emotions from overwhelming their critical thinking ability. Having a sense of one's Emotional Intelligence (EI) is fundamental to successfully managing a diverse workforce.
Discuss your Emotional Intelligence Self-Assessment results attached below, how you might improve your Emotional Intelligence and how your Emotional Intelligence might help or hinder your working in a team environment.