Assignment task: Architecture and Software Support
Building on the exercise you did in Part I, how would you structure your e-commerce site? Would you outsource your platform or build it on your own? Explain the pros and cons of each in answering this.
If you chose to outsource, to whom would it be and why?
If you chose to build it on your own, what do you have to have as a basic minimum? Explain.
Assuming you would want all your business processes integrated, develop one request for a proposal that you would send out to two ERP providers. Include in this, the operational processes you need to consider as part of the ERP. This excludes CRM which you will be acquiring separately.
Explain why you chose those two ERP providers and what criteria you would use to decide on which one you would go with.
You need CRM. Develop one request for proposal that you would send out to two CRM providers. Include in this, the types of operational processes you need to consider as part of the CRM.
Explain why you chose those two CRM providers and what criteria you would use to decide on which one you would go with.