Problem
i. How would you describe the problems that CoolBurst is confronting?
ii. Who was Sam Jenkins and what role did he play in the organization?
iii. What weak signals did Sam Jenkins detect and process and what was the response of the rest of the organization?
iv. What would you suggest Luisa Reboredo do to change the situation at CoolBurst?
Readings: The Two Pillars of the Sensible and Sensitive Mind: Carl Sagan on Mastering the Vital Balance of Skepticism and Openness.