Problem
You are a 'General Manager' of a well-known and established firm of Lahore. One day, Mr. Jawed Ikram (Regional Sales Manager, Lahore East), comes to you with a request that Mr. Gul Mohammad (Assistant Sales Manager, Project X) should be posted out of his area. He gave you the following reasons: "Mr. Gul Mohammad is known to frequently fight with his colleagues. He is conscientious and dedicated worker, only when he is doing his own job. He is friendly with seniors, but refuses to work with colleagues in a team. He is unable to take criticism, generally feels hostile and rejected. He is over-bearing and is generally a bad influence on the team."
You called your 'Area Manager, Lahore' and sought more information about Mr. Gul Mohammad. You also remember that Mr. Inam-ur-Rahman (Ex Assistant Manager, Project X) had left with you a notebook, containing his personal impression about all the employees working under him. He had described Mr. Gul Mohammad as follows: "Educationally unqualified for further promotion, total work experience 8 1/2 years. Has all along been in the same area. Got a lot of problems, 1 a sick wife and a mother who is not prepared to accept his ailing wife. Too authoritative to work under anyone."
a) As an Assistant Manager, what problem does Mr. Gul Mohammad have?
b) How would you deal with Regional Sales Manager's request?
c) How can you influence a change in Mr. Gul Mohammad's behavior?