Problem
I. Consider the chapter-opening quote by Shakespeare-"An honest tale speeds best, being plainly told." Think of an example in which this might be true for you as you prepare to become a healthcare manager.
II. Coombs (2007) proposes that initial crisis responsibility, crisis history, and prior relationship reputation help shape a reputational threat an organization may face in time of crisis. Why do you think these three factors are important?
III. How would you assess a healthcare organization's status regarding these three factors? Would the results of such an assessment influence your desire or decision to work for the organization? Why or why not?