Problem
Discuss the benefits and challenges of the employee job performance evaluation process as it relates to the ratings of an individual. For example, if an employer uses a standard Likert Scale (1 through 5, lowest to highest) for rating employees' performance on a particular job, consider using adjectives instead of a numerical scale, describing an employee's emotional intelligence quotient as it relates to the performance on the job. For example, consider the following questions:
a) Is the employee kind and supportive to coworkers? Does the employee communicate authentically on his/her team?
b) Does the employee exhibit integrity and character in her/his relationships with clients/customers? How would this method improve the performance evaluation process?
c) Could there be downsides to including adjectives as opposed to numerical ratings? Should both be utilized?