How working in teams can improve employee effectiveness


Problem: You have applied for a managerial position as a Business Development Manager in a large retail organisation.

Following shortlisting you have been asked to attend for interview. Prior to the interview you need to send in a written portfolio which will help the interview panel to establish your suitability for the post.

Task 1: Written Portfolio:

You must prepare a portfolio of evidence which includes:

a) An analysis of the characteristics of different organizational structures

b) An explanation of how the culture of an organisation can impact on the effectiveness of the organisation

c) An assessment of the impact of learning on the effectiveness of employees

d) An evaluation of how working in teams can improve employee effectiveness.

Extension activities:

To gain a merit grade you must also include in your portfolio analysis of:

- How different leadership behaviours impact on organisations.

To gain a distinction grade you must also include in your portfolio analyses of:

- The process and outcomes of change on the effectiveness of employees.

Task 2: You know that questions from the panel will ask for your views on certain management theories. In preparation make detailed notes which:

a) Evaluate different leadership behaviour theories

b) Analyze theories relating to work relationships and interactions.

Extension activities:

To gain a merit grade you must:

a) Evaluate the relevance of organizational culture theory in developing organizational effectiveness.

Task 3: Presentation with accompanying notes

You are to make a presentation to the interview panel as part of the selection process. You should prepare a presentation with accompanying notes which shows how organisations can motivate employees in order to improve their efficiency and effectiveness.

In the presentation and the accompanying notes, you must:

a) Analyze the benefits and issues with involving employees in organizational decision making

b) Explain different ways to motivate employees.

Extension activities:

To gain a merit grade you must provide an accompanying handout for distribution to each member of the panel. The handout must:

a) Analyze how motivational theory can inform employee motivation.

To gain a distinction grade, using a business organisation of your choice

b) Evaluate how a named organisation of your choice motivates its employees.

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