How well did globshop manage the change process after


Read the following case study on IT sourcing from The Journal of Information Technology (2007): Crafting and Executing an Offshore IT Sourcing Strategy: GlobShop's Experience. Summarize the case and answer the following questions: What were the factors that led to GlobShop's decision to offshore significant portions of its IT infrastructure to India? How well did GlobShop manage the change process after making the decision to offshore? Was the decision to offshore successful? Defend your answers.

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