Assignment task:
Taking a personal hand in the work of the agency, you have spent several shifts on duty getting to know the crews and the area. After a long extrication and transport from a multi-vehicle crash that you took the lead on, you and your crew return to the station exhausted and hope for, at least, some rest for the remainder of the shift. Your lead paramedic comes to you with tears in his eyes and relays information just in from law enforcement on the scene.
There was a body found just off the side of the road at the crash site, only about 20 feet from where the helicopter had landed. It was a 13-year-old boy who had been a passenger in one of the vehicles. Apparently, the child was ejected from the vehicle whose driver had suffered head trauma and was unable to speak on scene. One other passenger in that car, the driver's 14-year-old son had asked about his friend once at the hospital and law enforcement had searched the area. The child was dead on scene. It was also passed on that the child's father is a long-time employee of the agency and a friend to all the crew.
Explain the steps you will take to provide comfort and stress management to your crew and ultimately, to the agency as almost everyone in your company will be affected in some way.
Consider the various leadership styles and concepts, the ethics and morals that may be involved, and the critical incident management protocols that may be applicable in this case.