Problem:
One of the potential problems mentioned inthis chapter with gathering information requirments by observing potential system usuers is that people may change their behavior when observed.
Required:
Question 1) What could you do to overcome this potentially confounding factor in accuarately determining information requirements?
Suppose you were asked to lead a JAD session. List ten guidelines you would follow in playing the proper role of a JAD session leader. Explain the solution in detail.