How to discourage legitimate users


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Q: H. B. Fuller Co. of St. Paul is a leading manufacturer of industrial glues. Its mission statement says the company "will conduct business legally and ethically." It has endowed a university chair in business ethics and donates 5 percent of its pro?ts to charity. But now it is under attack for selling its shoemakers' glue, Resistol, in Central America. Many homeless children in these countries have become addicted to Resistol's fumes. So widespread is the problem that glue-sni?ers in Central America are called "resistoleros." Glue manufacturers in Europe have added a foul-smelling oil to their glue that discourages abusers. Fuller fears that the smell may also discourage legitimate users. What should Fuller do?

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Business Law and Ethics: How to discourage legitimate users
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