Problem:
Maria, a 34-year-old single mother, is referred to a community social worker for assistance with housing and employment. She recently lost her job and is facing eviction. In their first meeting, Maria seems hesitant to share personal details about her situation. The social worker explains the purpose of the meeting and begins the engagement phase of the Planned Change Process. During this conversation, the social worker must ensure Maria understands the process, her rights, and the limits of confidentiality, particularly regarding mandated reporting laws. Additionally, the social worker must obtain informed consent before moving forward.
In the case of Maria, how should the social worker effectively approach the engagement phase, ensuring that Maria feels comfortable and informed about the process? Need Assignment Help?
What strategies should be used to explain informed consent and the limits of confidentiality, particularly in a way that builds trust and ensures Maria's understanding?
How might the social worker balance transparency and professionalism while addressing Maria's possible reluctance to share sensitive information?