Problem
Knight Capital Software Error Case Study
Answer the 4 following questions using the case study above
1. Discuss 3 key Project Management Failings in the Knight Capital Software Project and how these failures can be effectively mitigated or reduced in similar operations and capital projects.
2. Discuss 3 key Operations Failings in the Knight Capital Software Project and how these failings can be effectively mitigated or reduced in similar operations and capital projects
3. Produce a comprehensive risk assessment plan including a risk log and risk probability/impact matrix for the project. Discuss a suitable contingency plan that must have been put in place for each of the risks identified in your risk log.
4. How quality framework such as TQM and associated tools could be used to improve quality throughout the project including the initiation, planning, execution and delivery phases.