Homework
Part A
For this homework, read the article indicated below that discusses the differences between the generations within the workplace and how to develop interpersonal skills for better employee involvement and interaction with fellow employees. Also, this article identifies how the values are placed upon each generation (Generation Z, Millennials, Generation X, and Baby Boomers) and leads into how to better manage and involve the multiple generations within the workforce.
In order to access the resource below, you must first log into the myCSU Student Portal and access the ABI/INFORM COLLECTION database within the CSU Online Library.
Kelly, C., Elizabeth, F., Bharat, M., & Jitendra, M. (2016). Generation gaps: Changes in the workplace due to differing generational values. Advances in Management, 9(5), 1-8.
Note: The birth year range for Baby Boomers in the article differs from the range found in the textbook (p. 41) and the generally accepted range of 1946-1964.
Complete the article review by showing your understanding of the article's contents by addressing the questions and directives below. Your paper should be a minimum of two pages, not including the title and reference pages. The following are questions and directives to be used in completing the review:
I. What is the author's main point?
II. Who is the author's intended audience?
III. Identify and address the differences in the interpersonal skills from the generational differences and how they might be overcome.
Part B
Locate the following case study in the course textbook:
Interpersonal Relations Case 15.1 - The One Cent Ethical Dilemma, p. 375.
Complete the case study by showing your understanding of the content in addressing the questions and directives in two pages, including a title page and reference page. The title and reference pages do not count toward the total page requirement.
Answer the Case Questions at the end of the case on p. 375. In addition, answer the following directives to complete your case study:
I. What actions do you recommend Rajah take about his concerns with respect to the new one-cent-in-change policy?
II. Explain whether you think Rajah should blow the whistle on his employer.
III. What is your opinion of the ethics of the new policy about withholding one-cent-in-change?
IV. Is there a need for ethics training? If so, why?
V. How often should ethics training take place? Why?
VI. By having ethics training, what can the employer and employees learn?
Part C
The use of teams can bring about great change within an organization; however, effective outcomes often depend on how teams are assembled and incorporated. A key component to the assembly of a team is the level of diversity that will be included. As discussed throughout this unit, the presence of diversity can provide an advantage for a team but can also create some difficulties that must be overcome. The essay topic is the advantages and disadvantages of diverse teams within an organization. The following questions should be addressed:
I. What are some advantages to utilizing diverse teams within an organization?
II. What are some potential difficulties that might need to be overcome in order for a diverse team to be successful?
III. What are some methods and tactics that can be utilized to overcome the potential difficulties?
IV. As a conclusion, is it worth the effort to attempt to overcome the difficulties in light of the potential advantages of a diverse team?
Format your homework according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.