Discussion:
Conflict within any organization is natural. Conflict can be beneficial or harmful. Harmful conflict creates barriers to communication and low morale. For this reason, harmful conflict must be eliminated as quickly as possible.
1. What do you believe causes harmful conflict in the workplace? Can this be avoided? If not, how can it be resolved without causing long-term damage to the relationships between team members?
2. How does personality differences affect how individuals view conflict, attempt to resolve conflict, or respond to conflict? Have you ever experienced a conflict based on personality differences? How it was resolved?