This week you will explore Quality systems, quality control, inspection, quality tools, and quality management. Your assignment this week is to first choose an industry segment with which you are familiar. That business can be the one in which you are employed or are familiar with with such as: airline transportation; food services; retail outlets; pharmacies, medical or dental services; or any other business you are familiar with. Once you have decide on an industry segment (not a company), research online the following questions:
What factors are important to a high quality product or service in this industry segment?
What quality problems or issues has this industry had challenges with in the past?
How does this industry generally manage the quality of products and services?
What are your general perceptions of the quality of products and services in this industry segment?
This is not an opinion piece, this is a research forum, please limit your observations, insights, and opinions to the last part of your posting.