How does emotional intelligence enhance the work, Operation Management

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How does emotional intelligence enhance the work

1. How does emotional intelligence enhance the work environment?

2. How does emotional intelligence contribute to job satisfaction? Provide at least two examples.

3. What are the competitive factors (Porter's Five Forces) that are associated with the e-commerce industry? What are the critical success factors for Amazon in the industry?

4. why is it important for managers to understand the environment in which their businesses operate?

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