How does crate and barrel facilitate consumer purchases


1) How does Crate and Barrel facilitate consumer purchases with its multichannel strategy?

2) What are the six "Cs" of e-commerce, and how does Crate and Barrel address each of these?

3) Given that all of its major competitors also attempt to utilize multiple channels, in what ways could Crate and Barrel create a competitive advantage for itself with its multichannel strategy?

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Operation Management: How does crate and barrel facilitate consumer purchases
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