Question: Goals and Objectives at Health Net Health Net provides health care to more than 5.6 million members. As a managed health-care organization, the company strives to provide high-quality health care at a reasonable cost. Many stakeholders have an interest in Health Net's operations, including doctors and other medical personnel, patients, insurance companies, government regulators, and the general public. Prepare a goal and one measure for assessing achievement of that goal for each of the following key areas: Customer satisfaction Efficient use of lab tests Usage of physician time Maintenance of state-of-the-art facilities Overall financial performance.