Problem: After viewing the lecture and reading Chapter 21, it is important for leaders to be self- aware regarding how they view and deal with conflict. In your personal and/ or work life, how do you handle conflict? Do you deal with it directly or do you avoid it? Is it important for you that you win? When was the last time you were able to solve conflict by reaching supraordinate goals with another person? Are you able to see the other person's position/perspective in conflict situations? Think back to the topic of Emotional Intelligence (EI). How might having a high level of El impact your ability to handle conflict? How would you apply Goleman's theory of El and the 5 components of El in situations involving conflict? Need Assignment Help?