Discussion Post: Interpersonal Communication
An underrated aspect of interpersonal communication is listening. Many times, the success of a conversation will depend on whether one person took the time to actually listen to what the other person had to say.
Watch the TED Talk below on the keys to having effective conversations:
o Celeste Headlee: 10 ways to have a better conversation
Try out at least one of the techniques outlined in the video this week and tell us about it!
1) Summarize the situation:
a. Who were you talking to?
2) What was the subject? Which technique did you use? Explain the following:
a. How did your use of the technique impact the effectiveness of the conversation? Provide clear examples about how your interaction with this person was impacted by the technique you used.
b. How can you use this technique going forward to increase your effectiveness in the workplace?
The response should include a reference list. Using double-space, Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.