Homework: Integrated Business Management and Assessment Paper
Length: 3 to 4 pages.
Your process improvement plan will be due in Module 8 of this course. For this module's activity, you will focus on developing the new process or revising the current process for your organization. Use your SWOT analysis alongside the management theory you choose in the Module 2 discussion to help you develop the new process or complete the revision and ensure that it focuses upon providing a better service for the customer. Consider the following:
1) How can you turn the current process's weaknesses into strengths?
2) Is it possible to carry over the strengths of the old process to the new process?
3) Does the policy need to be revised or completely redesigned?
Provide specific evidence that the new process will produce better results than the old process and a better service to the customer. This could be data related to the old process that points out its inefficiencies, or a discussion of how the new process addresses these inefficiencies.
You should show a direct correlation between the new or revised process and organizational goals. Will this process help us achieve our mission or vision? If not, how we can justify the implementation of the new process? You should also address whether there are any legal, ethical, or social issues that will arise due to the process being changed. You should ensure that the process improvement that you propose ultimately benefits the customer, either directly or indirectly: whether that is improving customer service, simplifying the delivery process, increasing employee satisfaction through improved motivation or career development, or developing a shared organizational vision. These are just a few examples.
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.