How can observations and experiments help organizations


In a word document, thoroughly answer the following Chapter Questions for Discussion and Review:

Chapter 5 (pg. 153): Read the Closing Case "Continuous Learning and Innovation". Answer questions 1-4

Chapter 6 (pg. 175-176): questions 1, 3, and 10

When answering the questions, you can reference the book; however, you should put it in your own words. list the answer number.

Textbook : Understanding and Managing Organizational Behavior [SIXTH EDITION] By Jennifer M. George and Gareth R. Jones

Chapter 5 Learning and Creativity

Closing case : Continuous Learning and Innovation

Questions for Discussion

1. Why is continuous learning through creativity important for innovation?

2. Why is it important to actually observe consumers and customers to develop new products?

3. What are the advantages of running experiments?

4. How can observations and experiments help organizations develop new products and services that meet customers’ needs?

CHAPTER 6 THE NATURE OF WORK MOTIVATION

Questions for Discussion and Review

1. Why might a person with a very high level of motivation perform poorly?

3. Why do people differ in the types of needs they are trying to satisfy at work?

10. What steps can organizations take to encourage organizational justice?

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Operation Management: How can observations and experiments help organizations
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