How can gloria hospital use the quality management


Problem

Based on the two articles "Too long for comfort: tackling consultation wait time at a hospital emergency department" and "Understanding Unhappy Patients Makes Hospitals Better for Everyone", discuss the following question?

• How can Gloria Hospital use the Quality Management, Scheduling, and Demand Forecasting as 10 DOMs in addressing the consultation wait time? Show how you can substantially support lay out your facts and support for your position.

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