1. Some of the benefits of a matrix organization to an individual are:
Increase in diverse work experiences.
Back channels of communication.
Performance assessments of individuals by two or more supervisors.
All of the above
None of the above
2. Hamel and Prahad suggested that a firm will be most successful if it meets the needs of:
Served customer with articulated needs.
Un-served customers with articulated needs.
Served customers with unarticulated needs.
Un-served customers with unarticulated needs.
All, but a. above